Hitek Returns & Warranty
Non-customized items come with a 30-day Money Back Guarantee. If you are not satisfied with the product for any reason, please return it within 30 days of receipt, in "new" condition and in original packaging. Products that are not in the original packaging, with damaged packaging, scuffs and scratches, or other imperfections are subject to a 25% or more restocking fee. Damaged products cannot be returned.
|Slim Tough iPad Case||Lifetime|
|Rugged Laptop Bags||3 Years|
|iPad Keyboards||1 Year|
|Charging Carts||1 Year|
|Products with battery||90 Days|
Normal wear and tear such as scratches, scuffs, dents, and other cosmetic defects are not covered by our Warranty. Physical damages caused by excessive force, mis-use, and accidents are not covered.
Under no circumstances can Hitek be held responsible for any damages of any customer's equipment as a result of using our product.